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FAQs

When will I be refunded?

We will initiate refund once the item is picked up by our courier partner. In case of Cash On Delivery Order, we will initiate refund once the item is picked up by our courier partner and we receive the bank details from you for refund.The refund amount will be credited within 3-5 working days after we initiate the refund.

How can I track the delivery of my order?

All Vruco items are delivered through reputed courier partners who will provide a Tracking ID for your order. You can track your order by login into your account.

We also email you the tracking details after we dispatch your order.

What is the estimated delivery time?

The estimated time of delivery is within 7 working days for domestic orders. All orders get shipped within 2 days from the Seller’s warehouse.

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